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Restrictions on Outside Food

For a pleasant and comfortable experience at KidZania, the entry of outside food is not permitted.

*Includes all food excluding water, baby food and food related to allergies

Entry of Pets Prohibited

For the convenience of its visitors, pets may not be brought to KidZania.

Information Desk(1st Floor)

  • Operating hours : (weekdays) 9am-20pm (weekends/public holidays/peak season) 8:45am-20pm
  • Services : Customer inquiries, lost and found, stroller rental, free parking validation and sale of parking Tickets.

*Strollers may not be available for rent on days of high demand due to their restricted number.
* Rental criteria : Toddlers under 36 months
*The presentation of a piece of identification is required at the time of rental, and will be given back upon the stroller's return.

Personal Belongings Storage

  • Locations : Between the dairy Lab and golf club on the 2nd floor, next to the elevator on the 1st floor
    If you want to re-use it, you need to pay again.
  • Usage fee : 1,000 Won / 1,500 Won
  • Notes : Only coins can be used, fee varies according to the size of the locker, 5000 Won fee applies if key is lost or damaged.

Lost & Found Storage

  • Location : Information desk on the 1st floor

*Lost items are stored until the last day of each month, after which they are donated to the Beautiful Shop on the 1st of the following month

Medical Room

  • Location : Between the dairy Lab and golf club experiences on the 2nd floor

Membership Desk(2nd Floor)

  • service : Customer inquiries, lost and found, free parking validation and sale of parking Tickets, photography service.
  • Photography service :  We provide visitors with high quality photography service by taking pictures of kids doing the activity inside of establishments. We also send it to your mobile when you purchase the pictures.
  • Photography service avaiable establishments:   Court house, Crew Training Facility, Fire Department
  • Location of Kiosk:  Infront of Court house, Crew Training Facility, Fire scene, Membership Desk

*Photo files and printed images are destroyed the same day for privacy protection purposes.

Activity video for Sale

  • Location : 2F Multi Shop(In front of the Crew Training Facility)
  • Video avaiable establishments: TV studio, Radio studio
  • Precautions: If the files have been deleted by the negligence of customer, it is not possible to re-copy. However, the file can be re-sent in case of file errors within one month. (retention period of video: 1 month)
    * All customers can purchase the new USB & OTG without experience of the activity: 10,000 won
    * USB&OTG? New concept of sliding rotation USB memory which can be used for both smart phone and computer. (only Android smart phone)

Parent's Lounge with Dal.komm Coffee

 
Location : 3F, accross the discou lounge
Various Beverages and coffee, and equipped with internet and books to read

Parents refresh lounge

 
Location: Accross the 3F parents louge with Dalkomm coffee, Convenience place to use internet
Free mobile charge. (But need to rent the charger at 2F Membership Desk(free), must have an ID card)
* recover damages will be charged in case of broken or damaged: 5,000 Won

 

 

 

Amenities for Infants(nursing room)

  • Location : Urbano House next to the elevator on the 3rd floor

Food & Beverage Amenities

  • KidZania Cafeteria
    Location - Central court
    Items sold - Rice dishes
  • Lotteria
    Location - Next to the hamberger cafeteria
    Items sold - Hamburgers, beverages
  • Luminous Shop
    Location- Next to the KidZania Special Forces Training Camp experience
    Items sold- KidZania character products & Luminous products
  • Multi Shop
    Location- In front of the Crew Training Facility
    Items sold- Sausage, KidZania character products
  • Air Shop
    Location- Airport lounge on 1st floor
    Items sold- KidZania character products, beverages
  • National Store
    Location- Airport lobby on 1st floor
    Items sold- KidZania character products and PHOTO ZONE service
     
  • Kidscorner
    Location- Next to the bank experience
    Items sold- Popcorn(KidZania character popcorn), cone pizza, sausage, drink

     

  • KidZania Snack
    Location- Next to the biscuit factory experience
    Items sold- Sausage, hot bar, churros, beverages
    * Exchanging place for free water coupon

     

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