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Reservation

  • Ticket Reservation
    ① Tickets can be reserved through KidZania Korea webpage, mobile and you can purchase your tickets on site.
    ※ For the mobile app, search ‘KidZania' at Play Store and App Store.
    ② But purchasing tickets on-site cannot be guaranteed if we have the full reservation for each shifts including free tickets, season tickets, and any membership customers. (For children's safety, we have limited capacity for both shifts)
    ③ 1 Children aged between 3 and 16 must be accompanied by an adult aged 17 and above in order to enter KidZania Korea. (1 guardian + 1 child) ※ Free entry for toddlers aged 3 and under
    ④ Adults and any people aged 17 and above must be accompanied by children to enter. You can enter the facility once you are confirmed that your child is in the facility.
    ⑤ Maximum of 4 adults can enter KidZania per child.
    ⑥ Children aged 11 and above can enter the facility unaccompanied. (Alone in KidZania is exceptional)
    ※ But an adult must be present for the admission to write the letter of agreement.

Issuance of Tickets

  • *Children with disabilities will receive tickets without waiting time and enter the facility 5 minute before.
  • Customers with reservatioins
    1. ① Take a number at the Airport Immigration on the first floor
    2. ② When your number is shown,
      present your reservation or SMS confirmation at counter
    3. ③ When all visitors on the reservation list are present,
      receive boarding passes/KidZos
      and safety bracelets
    4. ④ 16,000 won will be charged in case of lost RFID bracelet.
  • Customers purchasing tickets at KidZania
    1. ① Customers can purchase tickets at the Airport Immigration ticket counter on the 1st floor (please ask nearby staff member if you need help)
      * Purchasing ticket on site can't be done when the tickets are sold out.
    2. ② If reservations are available, take a number
    3. ③ When your number is shown and all of your companies are present, receive boarding passes/KidZos and safety bracelets at the ticket counter.
    4. People who made reservation will have priority in ticketing process. People who are purchasing their tickets on site will be after.

Entry

  1. ① Please check the class indicated on the boarding pass after the ticket is issued.

    보딩패스 Class(그룹)확인

  2. ② Class is printed according to order of ticket issuance, and each class is admitted as a group.
  3. ③ After checking your class, please wait in the waiting lounge until admission time.
  4. ④ Admission time will be advised through an announcement/monitor in the lobby and will proceed according to group. Please head toward the gate for admission when your group is announced or shown on the screen.
  5. *Please keep your boarding pass. The order of admission may change if it is lost.

Exit

  • Via the 1st floor departure lounge. Shopping can be done at the national store linked to the departure lounge.
  • Temporary exit is possible in 1F Exit after a staff confirms your exit.
    Temporary exit is available.
    1st shift (after entry~14:30pm), 2nd shift (after entry~19:00pm)
    Security bracelet cannot be transfer to others.

KidZania Seoul Parking Information

  • KidZania Seoul Parking Guide : Where to validate free parking and purchase additional hours: 1st floor information desk and 2nd floor membership counter (Present a boarding pass or KidZania ticket receipt)
Information List
Category Free Parking Additional 3 Hours Notes
Weekdays (Mon - Fri)3 hours free3,000 WonRegular parking Fees
First 30 minutes free/
1000 Won for every 10 minutes in excess
Weekend (Sat/Sun & holidays)3 hours free11,200 Won
  • Inform the information desk of your car registration number to receive 3 hours of free parking in the Lotte World car park.
  • Due to high demand for parking validation when entering/leaving KidZania, please validate in advance at the information desk.
  • Customers with a Day Pass receive 6 hours free parking, and fees for additional blocks of 3 hours are listed above.
  • Free parking for Day Passers are validated for 1 car only per reservation. Please inform the full name of the person who made the reservation when validating free parking.
    (Validations are made after confirming the identity of the individual under whose name the Day Pass reservation was made.)

Media Coverage & Filming at KidZania Seoul

Some experiences may be temporarily unavailable due to media coverage including news reporting and filming. Please be ware that as a result some customers may inadvertently appear on TV, in newspapers or in magazines.

Please inform field staffs if you do not wish to be filmed.