The purpose of the General Terms and Conditions is to define rights, obligations and other required matters of user, conditions and procedure of use of internet related service (hereinafter referred to as the "service") provided by theme park KidZania Seoul (hereinafter referred to as the "Company") as operated by MBC Playbe Co., Ltd.
In the event that the matter not specified on the General Terms and Conditions is defined on domestic pertinent laws and regulations, it shall follow the provisions of pertinent laws and regulations.
In the event that service restriction is to be made, the Company shall notify it to applicable user or representative under the method of e-mail or TEL by setting forth its cause, date and time and period. However, it may not be the case where the Company acknowledges if the use is quickly suspended.
The Company shall not have the responsibility on any damage inflicted on the member unless it is intentional or negligent act of the Company in relation to the service use during the free service charge period.
Under Chapter 12, the Company means MBC Playbe Co., Ltd. and MBC Playbe Co., Ltd. shall have the responsibility of the Company following the provisions under Chapter 3.
The Company shall inform its members for processing method, payer for delivery expense for each method, and delivery period for each method on the product reserved by the members.
The Company shall provide the reservation service on theme park KidZania Seoul through the homepage and the detailed contents of the reservation service shall follow the contents specified on the service information of the Company.
The Company shall impose the reservation charge on reservation service that the Company provides. The reservation fee policy maybe separately posted on the ticket reservation service of the Company and it is subject to change after the notice to members in advance Chapter 5.
The Company shall notify members with the cause when it learns it is difficult to provide or unable to render the service by the cause of the Company without delay. In this case, in the event that the ticket reservation payment is received in advance, the payment may be cancelled or take action to cancel the payment within 3 business days from the following day of receiving the proceeds.
Any member with the reservation for field reception may personally cancel through the business premises of the Company on the day of reservation.
In the event that the homepage and other web-sites are linked in the method of various links (i.e.: the subjects of linkage include text, diagram and moving pictures), the Company shall not take any responsibility on any transaction between members and applicable web-site.
(Date of Implementation) The General Terms and Conditions shall be implemented from April 1, 2013.
The purpose of the General Terms and Conditions is to define the rights, obligations and responsibilities of KidZania Seoul Cyber Mall (hereinafter referred to as "Mall") and users in using the internet related service (hereinafter referred to as the "service") that is provided by Mall that is operated by MBC Playbe Co., Ltd. (e-commerce business).
Any Mall user may apply for purchase under the following or similar method and Mall shall provide following contents easily find out by users in its application for purchase. However, in the event of the member, the application of Section 2 through Section 4 may be excluded.
The proceeds payment method on goods or service that is purchased from Mall may be made by any of the following methods. However, Mall shall not be entitled to collect any fee at all after notice to users on the proceeds of goods and others in accordance with needs for the payment method of users.
When user is unable to deliver or provide goods and others that user applied for purchase due to the non-availability, Mall shall notify the cause to user without delay, and in the event that the proceeds of goods and others are not received, it shall refund or take necessary measures for refund within 3 business days from the date of receiving the proceeds.
Pertinent matters on the position of KidZania Seoul and service of facilities shall follow the matters set forth under the General Terms and Conditions and contents not defined under the General Terms and Conditions shall follow laws and regulations or customs. "KidZania Seoul" is the name of the theme park of MBC Playbe Co., Ltd.
Any preferred charges on the disabled and the elderly may be modified in accordance with the business environment of the business and the detailed contents of application shall be posted and implemented at the ticket office and others. When applying the preferred charges, it has to present the verification to confirm (senior ID card or the registration certificate for the disabled and others).
Charges are separately posted and it is subject to change in accordance with the management policy and others of business enterprise and management environment.
The homepage have rights to edit, move and even delete a posting without notifying a member when violates with the provision of Article 5
After the guests are withdrawn, re-entry is not permissible in principle.
However, in the event that the business enterprise acknowledged, re-entry may be possible, but it has to have the indication for approval by the business enterprise.
On the day, the child yet to hand over shall be turned over to a police station together with the record of missing-child record.
The company may process the personal information for the following purposes. The information will not be used for other purposes; however, if the purpose for the information is changed, additional agreement or any required process will be processed.
The personal information shall be processed for the following purposes:
- Confirmation of the subscription
- ID verification for providing membership service
- Management of membership qualification
- Confirmation of ID due to the enforcement of limited identity verification
- Prevention of illegal use of service
- Confirmation of agreement from the legal representatives for processing the personal information of children under 14 years old
- Process notices, announcements, and grievances
The personal information shall be processed for the following purposes:
- SNS login linkage processing
The personal information shall be processed for the following purposes:
- Verification of customer ID
- Confirmation of request and inquiry
- Contact and notice for factual survey
- Notice of processing result and others
Provision of contents, Payment of reservation, ID verification for financial transaction.
The personal information shall be processed for the following purposes:
- Send event and promotional information (via text message, email, telemarketing, mail, App push message, etc)
- Deliver rewards from events
- Develop and specialize new service
- Record demographic statistics and characteristics
The personal information shall be processed for the following purposes:
- Admission and repayment to KidZania, find missing child, record children's activities
The personal information shall be processed for accessing establishments for activities
The Company processes the following personal information.
Classification | Mandatory Category | Optional Category |
---|---|---|
Subscription and management of Website members |
[Children's legal representative information] i-PIN certification information, legal representative of i-PIN Certification Information, Log in ID, Password, e-mail, Name, Date of Birth, Phone number, Address |
[Children's legal representative information] e-mail [Children Information] Name, Date of Birth |
SNS Login Link |
[Children's legal representative information] Name, email |
|
Processing of customer inquiries |
[Children's legal representative information] Name, Phone number [Children Information] Name, Date of Birth [Children Guide Information] Name, Phone number, Group name |
[Children's legal representative information] e-mail |
Implementation on service provision contract and adjustment of reservation |
[Children's legal representative information] Name, Phone number [Children Guide Information] Name, Phone number, Group name [Discount Approval Information] Copy of Welfare-Recipient Document |
[Children's legal representative information] Credit Card information [Children Guide Information] Credit Card information |
Event / Marketing / Advertisement |
[Children's legal representative information] Name, Phone number [Children Information] Name, Date of Birth [Children Guide Information] Name, Phone number, Group name |
|
Collection of personal information per each establishments |
[Children Information] Name, Date of Birth [Children's legal representative information] Name, Phone number, e-mail [Children Guide Information] Name, Phone number, e-mail |
[Children Information] Video/audio information |
Company | Consignment Detail | Possession and Processing Period of the Personal Information |
---|---|---|
KICC | Payment | Until subscription withdrawal or completion of the contract |
SCI Information Service INC | Identity verification service(mobile phone, i-PIN) | |
Hankook Corporation | Customer service | |
CJ Olive Networks | SMS | |
Actasoft | Agree on Non-membership admission | |
Joongang M&C Co.,Ltd | Telemarketing | |
DOLPHIN C&C | Photo card operation | 7 days from the collection date |
Exercise of rights under Paragraph 1 may be made through writing in accordance with the forms prepared from the company, phone, email, FAX, and others. The company shall take actions without delay.
In the event that the user requests correction or deletion on error and others of the personal information, the company shall not use or provide the applicable personal information until correction or deletion is completed.
If the information body is under 14 years old, exercise of rights under Paragraph 1 may be made through legal representative, delegated person or representative of user. In this case, the representatives shall have all authority of the information body.
The user shall not fringe the personal information and privacy of the user itself and others by violating Information and Communication Network Law, Personal Information Protection Act, and other related regulations.
The Company uses the cookie to save and retrieve information of user for providing individualized and tailored service.
The company shall select the personal information that need to be deleted, and destroy it with the approval of the company's personal information protection officer.
The information stored as digital version shall be destroyed via Low Level Format so that it cannot be re-produced
The information stored as paper version shall be crushed by the shredder or burn to destroy.
The company conduct the following actions in order to secure the safety of personal information.
Personal Information Protection Officer Name : Mr. Ho-Yoon Lee Positon : Responsible person to protect personal information Contact : 1544-5110 / webmaster@kidzania.co.kr
Department of Personal Information Protection Name of Department : Customer Service Contact : 1544-5110 Mail : privacy@kidzania.co.kr
Users may inquire the access the personal information to the following department. The company will process the request promptly.
Reception and Processing Department of Personal Information Access Name of Department : Customer service Contact : 1544-5110 Mail : privacy@kidzania.co.kr
Users may contact the following institutions to inquire damage reliefs and consulting due to privacy infringements.
Report Center for Privacy Infringement (Korea Internet Security Agency) Responsibility : Report on privacy infringement, Request for counseling Website : privacy.kisa.or.kr Phone : 118 Address : (58324) Korea Internet & Security Agency (KISA) 9 Jinheung-gil, Naju, Jeollanam-do, Republic of Korea
Personal Information Dispute Mediation Committee Responsibility : Request for personal information dispute adjustment and group dispute adjustment (Civil Settlement) Website : www.kopico.go.kr Phone : 1833-69728 Address : (58324) 209 Sejong-daero(Sejong-ro), Jongno-gu, Seoul, Republic of Korea
Personal Information Infringement Notification Center (operated by Korea Internet & Security Agency) Responsibility : Personal information infringement fact report, consultation application Website : privacy.kisa.or.kr Phone : 118 Address : (03171)209, Sejong-daero, Jongno-gu, Seoul, Republic of Korea
Supreme Prosecutors' Office Cybercrime Investigation Division Tel : 02-3480-3573
Korean National Policy Agency Cyber Terror Response Center Tel : 1566-0112
Location | Equipment Quantity | Record range |
---|---|---|
KZ Seoul 1~4F | 80 | park / common area / inside establishments |
KZ Busan 4~6F | 144 |
Name of Department : Planning & Management Team Name : Mr. Gideok Jung Contact : 1544-5110 / webmaster@kidzania.co.kr
Record Time | Storage Period | Storage Location |
---|---|---|
KZ Seoul 24H | 30 Days | park / common area / inside establishments |
KZ Busan 24H |
Classification | Mandatory Category | Optional Category |
---|---|---|
Subscription and management of Website members |
[Children's legal representative information] i-PIN certification information, legal representative of i-PIN Certification Information, Log in ID, Password, e-mail, Name, Date of Birth, Phone number, Address |
In accordance with [Article 16 of the Enforcement Decree of the Act on Promotion of Information and Communications Network Utilization and Information Protection], the ID and mobile phone number will be retained for 60 days to prevent fraudulent use upon account withdrawal, while all other information will be immediately discarded. |
The purpose of the General Terms and Conditions is to define pertinent rights, obligations and pertinent procedure of Kidzania membership in using the Kidzania membership service that is provided by MBC Playbe Co., Ltd. (hereinafter referred to as "Kidzania") with respect to the Kidzania membership service.
Select your question!